COVID-19 Guidelines



Guidelines    In order to keep everyone who enters our salon safe, we will be adhering to the following guidelines. Please read carefully and if you have any questions, call us at the salon and let us help put your mind at rest.

Booking Your Appointment

  • Until further notice, we are only taking scheduled appointments. When you book your appointment, you will be asked if you have had any COVID-19 symptoms, such as a cough, cold, high temperature, loss of taste or smell. If you have, for the safety of our stylists and other clients, we will be unable to offer you an appointment at this time. But please do call us once your symptoms have gone and we will happily book you in.
  • If you present with any of these symptoms before your appointment date, please call and let us know and we will gladly re-arrange your appointment for you. If you turn up with any of these symptoms, we will be unable to carry out your appointment.

At Your Appointment

  • Until further notice, We ask that you only turn up at your scheduled time .
  • As per the latest government guidelines, face coverings are now to be worn with in out building  .
  • The toilet will be available to use and we will be cleaning it at regular intervals throughout the day. To reduce the risk of germs, disposable paper towels will now be available to dry your hands on.
  • We will no longer be accepting cash within the salon; we can only accept cards.
  • The PDQ card machine will be wiped down after each use.
  • There will be a hand sanitising station as you enter the salon, where your stylist will ask you to sanitise your hands upon entering and then again as you leave.
  • As we are unable to offer any waiting in the salon, until further notice we must ask that you come alone to your appointment.
  • Children may only accompany you to the salon if they also have an appointment.
  • Each station and all equipment will be cleaned and sanitised thoroughly in-between clients.

We will be updating our guidelines regularly to meet government requirements, so please either call the salon or check the website to ensure you’re aware of any changes.

The team at Roberts-Steel Hairdressing, would like to thank you all for your support, patience, and co-operation at this time. If we work together and follow the guidelines, we can keep our salon clean and safe for everyone who visits. We look forward to seeing you soon.