Privacy Policy

Who we are

Roberts-Steel Hairdressing is registered in England and Wales with company number 15274706 and its registered address is 284 Garstang Road, Fulwood, Preston, Lancashire PR2 9RX.

Any references in this policy to “us” or “we” refer to Roberts-Steel Hairdressing.

This policy (in combination with our Terms) set out what data we store about our clients, how we store it, and how long we retain it for.

What data we hold

We take privacy seriously and only use the information we collect about our clients to provide our services. We do not share information for any other purpose than providing the best possible service for our clients. At any time, you may request a copy of information we have recorded about you. You may also request we remove all identifiable information with respect to yourself. As a matter of course, we will delete your identifiable information if you have not undertaken business with us after 2 years.

Contact information

Appointments are booked using our online booking system which is provided by Premier Software in the UK and is fully compliant with the EU General Data Protection Regulation (GDPR) and all UK Data Protection legislation.

On this system we store your name, email address, and mobile telephone number. This data is stored solely for the purposes of contacting you about your appointment via email, telephone or SMS, and to maintain records of visitors to our salon.

The data is cleansed annually, and any clients who have not visited the salon for over 2 years are removed.

Treatment records

We also keep records in the salon for any clients who have colour treatments or any other chemical applications. These record cards contain contact details as above, plus details of any medical conditions which may cause reactions to the chemicals we use. These record cards are cleansed regularly (at least every 6 months) to remove any clients who have not visited the salon for over 2 years.


If you have signed up to our Newsletter on our website your details will be stored with Mailchimp and you will only receive the information if you have requested it by entering your email address and confirming your acceptance. You can un-subscribe to this service by clicking the un-subscribe link in any of our Newsletters.

Access to information and amendment

You are welcome to request access to the information we hold about you at any time. Please contact the salon or by sending an email to to request access to the information we hold about you, it’s amendment, or removal.


All text, design, imagery, graphics, arrangement, and design are copyright of Roberts-Steel Hairdressing or other copyright owners. Any unauthorised download, reproduction, manipulation or distribution without prior written consent of Roberts-Steel Hairdressing is strictly prohibited.