We have a strict no smoking policy within the salon.
Out of consideration for other guests of the salon we have a strict policy on mobiles phones being switched off or on silent mode.
Children may only attend the salon if under strict supervision. A charge will be made for all breakages and damage to property and stationary. If children are breaking the relaxed atmosphere they will be asked to leave as a courtesy to other clients attending the salon.
Due to client relaxation and fire regulations only one person may attend with a salon guest.
Guests are requested not to bring large amounts of friends in to the salon to wait while they have a treatment performed
CANCELLATION AND NO-SHOW POLICY
We have a 24 hour cancellation policy. If you must cancel, please try to call at least one day prior to the appointment so we have time to fill in the appointment with clients who are on our waiting list. Clients who abuse this policy may be charged a fee for cancellations or may need to pay with a credit card upon booking appointments.
Clients with 3 no-show appointments within a one year period must pay with a credit card at the time of booking.
A cancellation within one hour of the scheduled appointment, or an appointment canceled after the scheduled time of the appointment will be considered a no show.
We reserves the right to modify service prices without advance notice.
To protect your clothing, we encourage all clients to wear a protective gown while receiving chemical services. Gowns are made available for your convenience. we shall not be held responsible or liable for any damage to or loss of personal belongings.
Complimentary consultations for all our services are available by appointment.
Complimentary fringe trims are available for all regular clients.
Fill your loyalty card and receive a free blow wave.
Please advise your stylist if
You are moving home.
If you are or suspect you are pregnant.
Taking any form medication.
If you are taking herbal or homeopathic remedies.
Suffer from allergies.
Undergoing any medical treatment.supervision,
The above can effect you technical tesult .
You require a skin test 48 hours prior to any colour service .